General Terms & Conditions
IDENTIFICATION OF THE SELLER
Like many websites this site actively gathers information from visitors by asking particular questions and giving visitors the opportunity to communicate with us directly via e-mail and forms. The Toadi Order BV also gathers information for the sale of its products. Such information provided may contain personal information (i.e. information that is directly related to you, such as your full name address, e-mail address, telephone number, etc.). The Toadi Order BV is responsible for the safe transfer of the information provided you by, as the consumer.
You are sometimes obliged to provide certain information, in order to participate in particular activities (such as purchasing products or other offers). You will find more details about which information is required and which is optional where we gather such data.
When you navigate a website, certain information may be passively gathered (i.e. without you actively providing such information yourself) using various technical tools such as IP address, cookies and navigation data.
This site, like all others, uses Internet Protocol addresses (IP address). An IP address is a number allocated to your computer by your Internet Service Provider to give you access to the internet. Generally speaking, an IP address contains no personal data, as an IP address is normally dynamic (it changes whenever you make a connection) rather than static (belonging to the computer of a particular user). We use your IP address to investigate problems with our server. Unless otherwise expressly stated, we may use the information you provide to improve the content of our site, to adapt the site to your preferences, and to provide information (upon your request) related to the sale and supply of products.
For more information please contact us on firstname.lastname@example.org.
All prices are stated in EUROS or DOLLARS, including VAT and all other taxes or fees payable by the customer.
Should delivery, reservation or administration costs be charged then this will be mentioned separately. The price indication applies only to the articles as described in the text. The accompanying photos are intended as decoration and may include elements not included in the price.
We normally accept the payment methods mentioned during the checkout process. Some examples are credit cards, Maestro and payment by bank transfer. We reserve the right not to accept certain payment methods for a specific order and to propose alternative payment methods. Please note that we only accept payments from bank accounts within the European Union (EU) or United States (US). You are responsible for any cost related to the payment transaction. In the case of purchases made by credit card, the purchase will be charged to your credit card once we send your order. Failure to (entirely) pay the invoice by the expiry date will lead to the launch of an internal and external recovery procedure.
RETENTION OF TITLE
The delivered articles remain the exclusive property of The Toadi Order BV until such time as the complete payment has been carried out by the Client.
Where necessary, the Client agrees to inform third parties of the retention of title of The Toadi Order BV, e.g. any one claiming the articles that are not entirely paid.
Consumers have legal rights under the law of 21 Febr. 2020 2004 concerning the protection of consumers when purchasing consumer goods. This legal warranty applies from the date of the delivery to the first owner. These rights are unaffected by any commercial warranty.
In order to make use of the warranty, the Client must be able to present a proof of purchase. Clients are recommended to keep the original packaging of the goods.
In the event of a problem, the Client must inform the customer service at The Toadi Order BV as quickly as possible. In any case, any problem must be reported by the Client within 2 months of discovering it. After such time, any right to a repair or replacement shall cease.
The legal warranty shall never apply to defects caused by accidents, neglect, dropping, improper use of the article, failure to respect the user instructions or manual, modification or changes made to the article, rough handling, poor maintenance, or any other abnormal or incorrect use.
Defects that appear after a period of 6 months of purchasing or delivery shall not be considered as hidden defects, unless proved otherwise by the Client.
SANCTIONS FOR NON-PAYMENT
Without affecting any other rights held by AiRobots, the Client shall automatically and without notice owe interest of 10% per year on the unpaid amount in the event of non-payment or late payment, as from the date of the default. Furthermore, the Client shall automatically and without notice owe a fixed compensation of 10% on the amount concerned, at a minimum of 25 euros per invoice. Notwithstanding the above, AiRobots reserves the right to recover articles that are not (entirely) paid for.
CHANGES IN THE AGREEMENT
The Toadi Order BV is entitled to amend, extend or add new conditions to this agreement at any time, affecting your use of the Services. You will be informed of all amendments and additions and, if accepted, these shall apply immediately and become part of this Agreement henceforth. Should you not agree with the changes, AiRobots shall be entitled to terminate the Agreement.
In the event of force majeure, it may not be possible to fulfil our duties towards you. You will be informed of such a situation as quickly as possible. Once such a force majeure is over we shall resolve our promises. Should this take too long you may withdraw from your purchase. If you have already paid beforehand you will be refunded within 3 days. Force majeure is any situation against our will and out of our control which prevents us from fulfilling our promises to you. This includes strikes, fire, company disruption, energy disruption, disruption in a (telecommunication) network or connection or used communication systems, or the unavailability of our website at any time, non or late delivery by suppliers or other third parties involved.
Our website, logos, texts, photos, names and in general all our communication is protected under copyright.
This means that you are not permitted to copy or reproduce our logo, website, photos, names, texts, colour combinations, etc. without our prior permission.